Fair refunds. Clear expectations.

Try iTextMagic Before You Buy

iTextMagic includes a Free Preview so you can test the core workflow using your own compatible iPhone backup and one of your own conversations before purchasing.

Free Preview allows you to create a one-time, one-page watermarked PDF preview.

We strongly encourage you to use Free Preview before purchasing a paid license.

Unactivated Licenses

If you purchase an iTextMagic license but have not activated the license, you may request a refund within 7 calendar days of purchase.

Once a paid license has been activated, the purchase is generally considered final.

Technical Problems

If iTextMagic materially fails to perform its advertised functionality on a supported system, please contact iTextMagic Support.

We will make a reasonable effort to troubleshoot the problem.

If we determine that iTextMagic cannot perform the purchased functionality on your supported system and we cannot reasonably resolve the problem, we may issue a full or partial refund.

Duplicate or Incorrect Charges

Confirmed duplicate charges, incorrect charges, or other billing errors will be corrected or refunded.

Please contact us as soon as possible if you believe a billing error occurred.

License Upgrades

iTextMagic upgrades are digitally delivered license entitlements.

Once an upgraded entitlement has been activated or applied to the license, the upgrade charge is generally non-refundable except for a confirmed billing error, unresolved material technical failure, or where required by applicable law.

Change of Mind After Activation

Refunds are generally not provided because:

• You no longer need the exported information.
• You completed the export you purchased iTextMagic to perform.
• You changed your mind after activating the paid license.
• You purchased a higher tier than you ultimately needed.
• You did not review the available Free Preview or product information before purchasing.

Consumer Rights

Nothing in this Refund Policy limits any rights or remedies that cannot legally be excluded under applicable consumer-protection law.

Where applicable law provides additional cancellation, refund, repair, replacement, or other rights, those rights will apply.

Refund Abuse

Terabat Apps LLC may decline refund requests involving fraud, payment abuse, repeated purchase-and-refund activity, attempts to circumvent licensing or Free Preview limitations, or other misuse of the refund process, except where a refund is required by law.

Refunded Licenses

When a purchase is refunded, the associated paid license or upgraded entitlement may be disabled or returned to its previous license level.

A refund does not provide permission to continue using paid functionality associated with the refunded purchase.